Capture every client call after business hours with live agents who represent your brand professionally and help build trust beyond 9-to-5 support.
Let trained agents manage your calendar—booking, confirming, and rescheduling client appointments to keep your professional schedule organized and efficient.
Qualify new inquiries by collecting key client details, ensuring you only engage with prospects that align with your service criteria and business goals.
Deliver timely and courteous responses to general inquiries, service-related questions, or client concerns with agents trained in your specific profession.
Offer around-the-clock availability for your clients, improving service reach and responsiveness without hiring or training in-house personnel.
Keep appointments and meetings on track with professional scheduling support that adapts to your calendar and client needs.
Ensure all incoming calls are answered by polite, professional agents who reflect your brand's image and build confidence from the first interaction.
Free up your time by outsourcing call handling, allowing you to focus on your expertise instead of phone interruptions and admin tasks.
Adapt to business growth with a flexible team that adjusts to high call volumes, seasonal needs, or marketing campaigns.
Clients receive consistent, branded responses to questions, ensuring message alignment across every touchpoint and interaction.
The First Line Agents, LLC platform is powered by Alora Call Center, bringing advanced AI capabilities into live call handling. From transcription to multilingual support, Alora helps agents perform with greater accuracy and speed. Professional service firms benefit from real-time summaries, translation, and AI-assisted conversations, all designed to improve customer service and operational efficiency.
Automatically captures and converts conversations into accurate text for documentation and future reference.
AI-powered multilingual support helps agents communicate clearly with clients in their preferred language.
Extracts key points from each call, simplifying follow-ups, reporting, and overall client communication.
Provides agents with real-time data and smart suggestions to improve client interaction and response accuracy.
First Line Agents helped us capture 30% more patient calls after hours.
Since switching to First Line Agents, our rental business has never missed a customer call.
We saw a 20% increase in client bookings just by adding live appointment scheduling.