Offer reliable after-hours call coverage so clients in urgent legal situations can reach a professional voice, even outside business hours.
Trained agents manage client appointments, consultations, and follow-ups to keep your legal calendar organized and up-to-date.
Filter potential legal leads with intake questions tailored to your practice area, ensuring only qualified prospects are passed along.
Deliver respectful, informed responses to client questions, helping build trust and professionalism from the first call onward.
Ensure urgent client calls are answered 24/7 by trained agents who understand legal needs—providing immediate assistance and reducing missed opportunities.
Agents manage bookings and send timely reminders, reducing no-shows and keeping your legal practice organized without relying on in-house staff.
Collect essential information upfront using customized intake scripts that match your legal specialty—streamlining communication and saving valuable time.
Let attorneys focus on cases and court while agents handle routine calls, ensuring productivity without the distraction of constant phone rings.
Grow your practice without adding overhead—trained legal agents scale with demand and manage call volumes professionally and consistently.
Access call summaries and transcripts securely stored for legal reference, internal reviews, and documentation to stay compliant and informed.
First Line Agents, LLC call center is powered by Alora Call Center — an AI-enhanced system built for the legal industry. From real-time transcription to multilingual communication, Alora streamlines every client interaction with accuracy and security.
Capture every legal call with accurate transcription, stored securely for future review, training, or compliance needs.
Support multilingual clients effortlessly with real-time translation for smooth, inclusive client communication.
Convert long legal calls into concise summaries, saving time and helping teams stay informed without replaying audio.
AI tools assist agents with firm-specific info, ensuring fast, reliable, and professional support on every legal inquiry.
First Line Agents helped us capture 30% more patient calls after hours.
Since switching to First Line Agents, our rental business has never missed a customer call.
We saw a 20% increase in client bookings just by adding live appointment scheduling.