Capture calls beyond regular business hours to maintain availability, improve customer satisfaction, and reduce missed opportunities.
Manage calendars and book appointments in real time for clinics, wellness centers, repair services, and more — directly through live agents.
Identify and qualify potential customers before handing off high-intent leads, saving time and boosting conversion opportunities.
Answer frequently asked questions, take detailed messages, and route inquiries to the right person — all in a professional tone.
Consistent and professional call handling that keeps your communication seamless.
Instant SMS support to connect with customers quickly, effectively, and on the go.
Real-time chat support that enhances engagement and improves online customer experience.
Never miss a call again — day or night, your business stays connected.
Professionals with experience in your industry, ready to represent your brand.
Advanced tools for call transcription, smart summaries, and multilingual support.
Patient calls, appointment scheduling, and insurance questions handled by trained agents familiar with medical workflows and protocols
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Reliable 24/7 call answering for logistics, dispatching, and inquiries, ensuring smooth operations and real-time support for your transportation business.
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Professional agents manage claims calls, policy questions, and client communication with accuracy, protecting trust and reducing missed opportunities for insurance providers.
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Client intake, urgent messages, and scheduling handled confidentially by agents trained to support law offices and legal service teams.
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Emergency requests, quote scheduling, and job dispatching are managed to support technicians, contractors, and field service providers.
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Lead screening, scheduling, and client communication handled for consultants, agencies, and financial or business service firms.
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First Line Agents helped us capture 30% more patient calls after hours.
Since switching to First Line Agents, our rental business has never missed a customer call.
We saw a 20% increase in client bookings just by adding live appointment scheduling.
Find quick answers to common questions about our services, pricing, technology, and onboarding process.
First Line Agents, LLC delivers 24/7 live answering, customer support, appointment scheduling, and lead screening services for businesses of all sizes.
Yes, all services are available 24/7/365, including weekends and holidays.
Yes, our agents act as an extension of your team using your company name, scripts, and tone.
Healthcare, real estate, legal, home services, e-commerce, IT, BPOs, and service-based businesses.
Yes, strict data security, confidentiality, and compliance standards are followed at all times.
Yes, integrations are supported with Salesforce, Zoho, HubSpot, Zendesk, Freshdesk, and custom systems.